Delete your account and data

How to delete your account from the app

Sign in to Nutria, open Profile and tap the Delete account option. You will be asked to confirm your password. Deletion is permanent and immediate: there is no recovery period.

What data is deleted

Your identifying data (email, name and username) is anonymized and your password is invalidated.

Your health profile data (sex, date of birth, height, weight and targets) is deleted.

Your personal content: plans you created for yourself, favorite foods, saved meals and dishes, notes, questionnaire responses, notifications and devices.

All your sessions are closed and any active subscription is cancelled.

What is kept and why

Plans a professional created for their clients are kept (they are the professional's work), but your link to them is removed.

Content you shared with other users (public foods or recipes, guides, chat messages, reviews) does not vanish from their accounts, but it is attributed to an anonymized profile, without your name or data.

We keep, in anonymized form, the minimum billing records required by accounting and tax law, for the applicable legal period.

If you own a practice

If you own a practice (a gabinete with several professionals), you must first transfer its ownership or close it. Email info@nutriaplans.com and we will help.

If you cannot access your account

Email info@nutriaplans.com from the address linked to your account and we will verify the request and delete it within 30 days.